Hazel Russo photograph

Hazel is our Senior Course Leader. Hazel facilitates our three-day remedial courses and delivers one-day programmes, including commissioned courses. She leads on our Coaching provision and also supports the Company's course development and trains new course leaders. Hazel is a coach, facilitator and supervisor and has been working here since 2013. Hazel was Highly Commended in the 'Transforming Lives' category at the 2023 National Facilitator Awards. She is an Accredited Professional Executive Coach with the Association for Coaching and has been coaching individuals and teams across a wide range of sectors for over 20 years. She has significant experience of coaching and training health and care professionals from trainee through to consultant level. She specialises in career and leadership development with a focus on values coaching and action learning. Her background is in national policy with roles including Assistant Director at the Department of Business, Innovation and Skills, and Policy & Research Officer at UNISON. Hazel is the creator of a coaching tool called Lumination™® which is used by organisations across the UK.